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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
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Confirm Password*
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Last Name*
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Please agree to all the terms and conditions before proceeding to the next step

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Cancellation & Refund

Refund Policy

Last Updated: 26/01/2024

Thank you for choosing Kashmir Walks. Our Refund Policy outlines the terms and conditions under which refunds will be provided for services purchased through www.kashmirwalks.in.

1. Cancellation and Refund

1.1 Tour Packages

  • 1.1.1 Full Refund: A full refund will be provided if the cancellation is made [X] days prior to the scheduled tour date.
  • 1.1.2 Partial Refund: For cancellations made within [X] days of the tour, a partial refund may be considered, subject to the circumstances.

1.2 Customized Services

  • 1.2.1 Full Refund: A full refund will be provided if the cancellation is made [X] days prior to the scheduled service date.
  • 1.2.2 Partial Refund: For cancellations made within [X] days of the service, a partial refund may be considered, subject to the circumstances.

2. Refund Process

  • 2.1 Initiation: To initiate a refund, please contact us through the following channels:
    • Phone: +91-9149733661
    • Email: Kashmirwalks@gmail.com
    • Address: S-19, Shangrila, Srinagar, Jammu and Kashmir, India
  • 2.2 Information Needed: Provide your booking details, reason for the refund, and any supporting documentation.
  • 2.3 Processing Time: Refunds will be processed within [X] business days of receiving the request.

3. Non-Refundable Items

Certain services may be non-refundable. These will be clearly communicated at the time of booking, and the terms will be outlined in the confirmation.

4. Force Majeure

Refunds may not be applicable in cases of force majeure events such as natural disasters, political unrest, or other circumstances beyond our control.

5. Contact Information

If you have any questions or concerns about our Refund Policy, please contact us using the following details:

  • Phone: +91-9149733661
  • Email: Kashmirwalks@gmail.com
  • Address: S-19, Shangrila, Srinagar, Jammu and Kashmir, India

6. Changes to Refund Policy

We reserve the right to update and make changes to this Refund Policy. Any changes will be posted on this page, and the revised date will be mentioned at the top of the page.

Thank you for choosing Kashmir Walks.

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